ICAWEB421A
Ensure website content meets technical protocols and standards

This unit describes the performance outcomes, skills and knowledge required to prepare a range of content for a website in accordance with customer specifications while ensuring that content is compatible with appropriate technical and infrastructure protocols.

Application

This unit applies to those working in the web development area who are required to populate websites according to standards and protocols.

Website design is important for a range contexts, including security, accessibility and legal, moral and ethical issues.


Prerequisites

Not applicable.


Elements and Performance Criteria

1. Confirm that content meets required standards

1.1 Take action to ensure that text-based content meets client needs and required style standards

1.2 Confirm multimedia-based content meets the business design standards or overall look of the website

1.3 Check that the mix between multimedia and text-based content provides the required level of interaction identified in the project brief

1.4 Test that content conforms to client expectations and technology

2. Confirm that technology supports content

2.1 Take action to ensure that the protocols required for multimedia content are available

2.2 Check and confirm that the bandwidth required to support the content is available

2.3 Check and confirm that servers support the content and levels of interaction

2.4 Check and confirm that plug-ins required to support content are made available

2.5 Test and confirm that compression techniques support delivery of content

3. Test content

3.1 Test and confirm that content displays as intended and according to business requirements in target browsers

3.2 Test with beta users that content encourages interaction and content interaction performs as intended and record results

3.3 Test and confirm that plug-ins download with a minimum of steps, complication and time

3.4 Test that interactive tools are available and provide the expected results

Required Skills

Required skills

communication skills to liaise with users on technical and content matters

literacy skills to ensure text-based content meets client needs

technical skills to:

act on protocols required for multimedia content

manage file transfer protocols

undertake site testing.

Required knowledge

applicability of copyright, privacy and intellectual property to website development

common software compression algorithms and associated technologies

file transfer protocol (FTP) software protocols

internet protocols

server access security principles and procedures

server operating systems

streaming technologies.

Evidence Required

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the ability to:

prepare and integrate a mix of content for a website

use correct streaming and compression techniques.

Context of and specific resources for assessment

Assessment must ensure access to:

documents detailing organisational style guide or policies

PC where software installation may be performed

compression and streaming software

internet connection

live network

network components, hardware and software

networked computers

server and workstation hardware and software

style guides and design brief

technical documentation and installation manuals

use of software currently used in industry

vendor hardware and software components

appropriate learning and assessment support when required.

Where applicable, physical resources should include equipment modified for people with special needs.

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:

verbal or written questioning to assess candidate’s knowledge of the technologies and associated protocols associated with website design

direct observation of candidate managing FTPs and site testing

review of the candidate’s active website.

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, where appropriate.

Assessment processes and techniques must be culturally appropriate, and suitable to the communication skill level, language, literacy and numeracy capacity of the candidate and the work being performed.

Indigenous people and other people from a non-English speaking background may need additional support.

In cases where practical assessment is used it should be combined with targeted questioning to assess required knowledge.


Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Content may include:

animation

multimedia content, such as audio and video streaming

sound files

static graphics

text-based documents.

Standards may include:

International Organization for Standardization (ISO), International Electrotechnical Commission (IEC) and Australian Standards (AS)

organisational standards

project standards, found on Standards Australia website.

Client may include:

clubs

external organisations

individuals

internal departments

internal employees.

Servers may include:

application and web servers

building environmental assessment (BEA) Weblogic servers

email servers

file and print servers

firewall servers

FTP servers

IBM VisualAge and WebSphere

Novell Directory Services (NDS) servers

proxy or cache servers.

Requirements may relate to:

business

network

people in the organisation

system.

Browsers may include:

Galleon

Internet Explorer

Konqueror

Lynx

Mozilla

Netscape Navigator

Opera

Phoenix.

Users may include:

department within the organisation

person within a department

third party.


Sectors

Web


Employability Skills

This unit contains employability skills.


Licensing Information

No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement but users should confirm requirements with the relevant federal, state or territory authority.